Client Care Charter
“The business of the law is to make sense of the confusion…to reduce it to order, but at the same time give it possibility, scope, even dignity”.
– Archibald Macleish 20th Century American Poet
At Clarke Jeffers our goal is simple. To provide a modern service and proactive approach to our clients issues and thereby, achieve a successful outcome for them, whatever that may be.
We achieve this goal through;
By providing all our advice in clear and uncomplicated English. We will not unnecessarily use outdated or complicated legal jargon.
For fixed fees, our clients receive a written quotation at the very outset that will not change. For time bills we will provide an itemised and detailed list of all costs upon completion or at any time when requested. We will never incur a cost for our client without clearing that cost with the client first.
We will remain consistent with our drive to be proactive by not just providing our clients with solutions designed to save money, but also strive to provide plans to lay the foundations for future success thus saving the client something equally precious, time.
We will always be reliable by producing work on time and without unnecessary delay. Ensuring that deadlines are met and clients are never left wondering what is going on with their file.
We will never act in a matter where we have either a real or perceived conflict of interest.
We will advise you in a way that benefits you, not us. We will return your calls in the same day. We will reply to your e mails within 24 hours. We will provide an update on your file upon request. We will provide honesty, integrity and the highest level of client care…always.
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What Our Clients Say
I found Victor and Staff very professional to deal with but in a friendly and relaxed fashion, the advice and confidence I gained from this team was second to none and I am very grateful to all at Clarke Jeffers for their help over the past 12 months. I would recommend them without hesitation for all aspects of Legal Advice.
We’ve worked closely with Clarke Jeffers over the last 8 years and I cannot recommend their services highly enough. We’ve always found their staff to be highly professional, responsive and they have helped us resolve issues quickly.
Victor has an excellent understanding of the business of franchising, I found his advice invaluable when I was starting my own business and negotiating my contract, I would have no hesitation in recommending Clarke Jeffers for sound business and legal advice’.
As Ireland’s largest chain of fitness clubs and a key player in the Irish franchising sector, we have been involved in numerous commercial transactions, negotiations and of course the odd conflict along the way! Victor and the team at Clarke Jeffers has been an invaluable asset to us on this journey. From when we started in 2005 with our first club and our first member to a membership today of over 25,000 in Ireland alone, Clarke Jeffers has been there every step of the way.
We have always been very happy with the representation and advice from Clarke Jeffers. Firstly they are proactive and on the ball, secondly they have a “what we can do as opposed to what we can’t do approach. They possess the type of forward thinking that a progressive business such as ours demands.
We have worked with Clarke Jeffers & Co solicitors for many years. They have consistently given us clear and easy to understand advice. Most importantly, they have give us effective advice. A very professional outfit.
As an Irish international rugby player I am used to having people I can rely on, both on the pitch and off. Clarke Jeffers, to me is a safe pair of hands whose integrity cannot be questioned. They provide me with advice I can trust. That to me is what is important.
When it comes to food and beverage we have a one stop shop in Clarke Jeffers. They know the industry, they know what’s required and most importantly, they know how to provide it quickly. For a luxury hotel and golf resort, that is priceless.
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